General

• Prices quoted shall be on a Per Pax basis for the menu only.
• Tables, Chairs and Table cloths shall be provided for buffet setup by the organizer (JUMBO will provide the ‘skirting’ for the food display buffet table only).
• Booking/Reservation fee of RM1,000 is required to reserve the event date.

 

Service Surcharges

• Waiters/Services are charged at RM80 per waiter.
• A Chef on-site would incur additional charges of RM90 per Chef.
• Additional charges incur for service staff and chef outside Klang Valley.
• Surcharge on Menu prices applies for orders below 30 pax.
• Rates are doubled on eve and on the day of Deepavali.
• All functions are limited to maximum of 3 hours from setup time for breakfast, lunch or high tea and 4 hours or before 11 p.m. for dinner. Extra charges applicable for extra hours.

 

Payment

• A payment of 80% shall be made upon Event Order confirmation and the balance is to be fully settled 14 days before the function date.
• All Cheque Payments are to be made payable to “JUMBO Restaurant and Catering Sdn Bhd”.
• All Cash Payments are to be directly deposited into JUMBO’s Maybank account (Account no: 5148 3310 2126) and proof of payment is to be faxed to Jumbos’ office.

 

Cancellations

• Cancellation of order will be accepted at least 5-working days prior to the function.
• All cancellation after confirmation will attract an Administrative charge of RM200 or 20%, whichever is higher.
• Cancellation with less than 24 hours notice shall attract 50% of the menu price as Cancellation Charges.

 

Disclaimers

• The Company shall not be responsible for any shortcoming if the guests turn out to be more than the confirmed number of pax ordered.
• The Company shall not entertain any complains or claims if the food turned bad due to delay from the confirmed serving time.
• Any changes requested in the confirmed menu less than 36 hours from the function date will not be entertained.