Terms & Conditions > Catering


  • Prices quoted shall be on a Per Pax basis for the menu only.
  • Tables, Chairs and Table cloths shall be provided for buffet setup by the organizer (JUMBO will provide the ‘skirting’ for the food display buffet table only).
  • Booking/Reservation fee of RM1,000 is required to reserve the event date.


Service Surcharges

  • Waiters/Services are charged at RM80 per waiter.
  • A Chef on-site would incur additional charges of RM90 per Chef.
  • Additional charges incur for service staff and chef outside Klang Valley.
  • Surcharge on Menu prices applies for orders below 30 pax.
  • Rates are doubled on eve and on the day of Deepavali.
  • All functions are limited to maximum of 3 hours from setup time for breakfast, lunch or high tea and 4 hours or before 11 p.m. for dinner. Extra charges applicable for extra hours.



  • A payment of 80% shall be made upon Event Order confirmation and the balance is to be fully settled 14 days before the function date.
  • All Cheque Payments are to be made payable to “JUMBO Restaurant and Catering Sdn Bhd”.
  • All Cash Payments are to be directly deposited into JUMBO’s Maybank account (Account no: 5148 3310 2126) and proof of payment is to be faxed to Jumbos’ office.



  • Cancellation of order will be accepted at least 5-working days prior to the function.
  • All cancellation after confirmation will attract an Administrative charge of RM200 or 20%, whichever is higher.
  • Cancellation with less than 24 hours notice shall attract 50% of the menu price as Cancellation Charges.



  • The Company shall not be responsible for any shortcoming if the guests turn out to be more than the confirmed number of pax ordered.
  • The Company shall not entertain any complains or claims if the food turned bad due to delay from the confirmed serving time.
  • Any changes requested in the confirmed menu less than 36 hours from the function date will not be entertained.



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